Store Policies

PAYMENT OPTIONS
We use PayPal as our payment processor. Through PayPal we accept Mastercard, Visa, American Express, and Discover.  You can pay with your credit card without a Paypal account.
 
SHIPPING
Items are made to order and are expected to ship within 3-5 days.  Standard shipping is USPS First Class Mail.
 
US Domestic: Expect delivery within 7-10 days (for non-custom orders). 2-day expedited shipping available for an additional fee upon request. All items are shipped with delivery confirmation. 
 
International Shipping:  Delivery estimate is 14-21 days.  Due to delays in customs, we cannot guarantee the delivery date. Custom Duty Fees may apply and would be the responsibility of the buyer.  As custom fees vary by country/region, Loralyn Designs is unable to provide the seller what if any custom fees would apply.
 
RETURNS AND EXCHANGES
We want you be be happy with your purchase!  Returns or exchanges are available within 30 days of purchase. Simply send me a note within 30 days of purchase to let me know you will be sending an item back. Refunds will be processed once the item is received. Shipping is not refundable.
 
PRIVACY POLICY
Loralyn Designs is committed to securely handle your personal information.  Your personal information will never be sold or shared with any outside companies.  We only use the information you provide to complete your order and contact you in case there are questions.  

We use return email addresses to answer each email we receive. Such addresses are not used for any other purpose.  The only time we send you sales and discount e-mails is if you sign up for that service.

If you have any questions about our privacy policy please contact us at loralyn@hotmail.com.